Shipping methods and cost
We currently offer three shipping options within the United States:
| |
Contiguous U.S. |
Alaska & Hawaii * |
| 1. Standard: |
3-8 business days |
5-10 business days |
| 2. Expedited: |
2-3 business days |
4-5 business days |
| 3. Express: |
1-2 business days |
3-4 business days |
The cost for shipping is based upon your total order amount. Use the table below as a quick reference for calculating your shipping charge. (For shipments to Alaska and Hawaii see * below).
Total Order Amount |
Standard |
Expedited |
Express |
Up to - $25.00 |
$9.95 |
$22.95 |
$44.95 |
$25.01 - $50.00 |
$12.95 |
$30.95 |
$60.95 |
$50.01 - $75.00 |
$15.95 |
$33.95 |
$70.95 |
$75.01 - $100.00 |
$17.95 |
$35.95 |
$75.95 |
$100.01 - $150.00 |
$19.95 |
$39.95 |
$85.95 |
$150.01 - $200.00 |
$22.95 |
$40.95 |
$90.95 |
$200.01 - $250.00 |
$28.95 |
$50.95 |
$120.95 |
$250.01 - $350.00 |
$30.95 |
$60.95 |
$150.95 |
$350.01 - $500.00 |
$40.95 |
$75.95 |
$250.95 |
$500.01 - $750.00 |
$55.95 |
$80.95 |
$350.95 |
$750.01 - and above |
$60.95 |
$100.95 |
$400.95 |
* All shiping charges are ESTIMATES and subjected to unconditional changes. For shipments to Alaska Puerto Rico and Hawaii, please call or email your order for lower shipping cost.
Our goal is to process all orders within 24 hours of receipt. Orders are processed and shipped during regular business hours (Monday through Friday 8:00AM - 4:00PM EST, excluding holidays). If we encounter any problems processing or shipping your order you will be contacted within two business days.
For information regarding shipments to US Territories or international shipments/billing please email: services@fashionexpressus.com or call: 1-(877)-339-5477 (TOLL FREE) or (212) 967-9889.
Please note, at this time we are unable to ship to P.O. Box addresses.
FashionExpressUS reserves the right to hold any order for a security review. If your order is affected, you will be notified within two to three business days.
Tracking your packages
Please contact us if you will like to tracking for your package. You will recieve a message as soon as your package leave our location.
UPS
Package tracking: www.ups.com/tracking/tracking.html
U.S. customer service: 1-800-PICK-UPS (1-800-742-5877), or customer.service@ups.com.
Federal Express
Package tracking: www.fedex.com/us/tracking/
U.S. customer service: (800) GoFedEx or (800) 463-3339
USPS
Package tracking: www.framed.usps.com/cttgate/welcome.htm
Canceling an order
You may cancel an order at any time prior to processing at our center by emailing: services@fashionexpressus.com or calling: 1-(877)-339-5477 (TOLL FREE) or (917) 463-0611.
Unfortunately, we are not able to cancel orders once they have been shipped. Please refer to our Returns Policies for easy returns. |
